Returns & Exchanges
At Groom Here, we want you to be fully satisfied with your grooming essentials, which is why we offer a 30-day return window for all unused and unopened beauty products. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Products
Carefully place the unopened items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned grooming products, your refund will be processed back to your original payment method within 5-7 business days.